Shipping and Returns

Processing & Shipping Options

Orders placed by 12 pm EST M-F Ship Same Day. In checkout you’ll see “Delivered No Later Than” dates with Shipping Method options. Select the best option for you.

Charges are per recipient location. These prices include all the great packaging materials we use to protect your purchase as it travels and shipping rates. Expedited, 2 Day and Next Day Air options include expedited processing fees which allow us to move your order along as quickly as you want.

FedEx Saturday delivery is available to most zip codes. Contact Us to request this service.

International Shipping

We welcome the opportunity to work with international customers.  

Canadian friends, refer to the chart below for pricing and delivery time frames. FedEx acts as your customs broker at no additional cost. Canadian orders will include a 13% tax.

With any international shipment, delivery may be delayed pending clearance by customs. Duties and taxes will be collected as determined by local governing agencies.

Shipping Rates and Transit Times for WH Candy

Order Production Time

We want you to have your order as soon as possible. Orders placed by 12 pm EST M-F Ship Same Day (add one business day for orders of more than 5,000 pieces). We guarantee your order will arrive no later than the date shown on your preferred Shipping Method during checkout. 

Requests to change your order or delayed proof approval may impact your delivery date.

Delivery Times
Drivers deliver between 8 am – 8 pm to residential addresses. Deliveries to businesses are made during posted business hours. 

Pick Up at a FedEx Office Location

FedEx offers the convenient option of having your package held for pick up at a FedEx Office retail location. These locations are often open late so this can be a great option if you won’t be home. Keep in mind that chocolate and other candies can be affected by the heat.

Shipping to Multiple Locations

We are happy to ship gift items or candy to multiple destinations. The process is a breeze when you download our Multiple Recipient Excel Form. Send us your completed form, we’ll do the rest!

Processing & shipping charges are per recipient location and based on merchandise value. Checking addresses carefully ensures timely delivery. Additional charges apply when an address is incomplete or incorrect. 

For just one or two locations you’ll probably find it easiest to place separate orders on our website or with us by phone.

Military and PO Box Deliveries

We're happy to ship to APO/FPO military destinations and PO Box addresses. Limited tracking and delivery information is available. Transit times range from 2 to 7 business days within the contiguous U.S. Please allow an additional 1-2 weeks for delivery to overseas military destinations, or U.S. outlying areas of Guam, Puerto Rico and the US Virgin Islands. 

Due to the extended transit times with this service our ice-packaging for warm weather is not available. Consider purchasing wrappers only when temperatures do not exceed 75 degrees.

Third Party Billing
If you'd like to bill shipping charges to your personal or business FedEx account we will accommodate your request. When you elect to use your own shipping account, you will be charged for processing & packaging separately. Contact us with the details of what you’d like to order and we’ll return a quote quickly.

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