Contact Us


Currently, we are experiencing issues with our email service provider.  For help or questions, customers should call our customer service team at 513-874-7414.  Once the email issue is resolved, this message will be deleted. 


We Love to Help!

If you need assistance creating your masterpiece, have questions about our products and services, or would like personal guidance through the order process, please feel free to contact us.

  • Call us at 513-874-7414.
  • Email Customer Care at help@whcandy.com
  • Send mail to:
    WH Candy
    3115 Homeward Way
    Fairfield, OH 45014

We respond to every contact as soon as possible, and often the same business day. Please add the domain whcandy.com to your address book to ensure delivery of our response. Our Customer Care team is here to answer your phone call Monday through Friday 9 am - 7:30 pm EST. 

If you'd like to reach us after business hours, email us and we'll respond the next business day. 

Artwork for Orders

If you have a digital photo or artwork image to send, please email it to art@whcandy.com. Include your name and order number with the image attachment. For non-digital images (like an old photograph or art print), please call our Customer Care team at 513-874-7414 to discuss options. 

Careers

As a growing company, we keep an eye open for great talent to join our team. Current job openings may be found on Indeed.com by searching for "WH Candy" in Cincinnati, OH area. Alternately, you may send your resume with cover letter to help@whcandy.com and it will be forwarded to the correct hiring manager or HR representative.  


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